Contact

Pick a topic: each one has its own channel, so the answer reaches you faster.

• Support

  Your account, sign-in code, verification, couple profile, rejected photos or any problem in the app. Send the account's phone number and tell us what happened, step by step (the app doesn't allow screenshots).

  support@getswapy.com

• Privacy and personal data

  Requests under the LGPD, Brazil's data protection law: access, correct, take with you or delete your data, withdraw consent and ask for a review of an automated decision. They're handled by our data protection officer, Diego Magalhães. The details are in the Privacy policy (in Portuguese).

  privacy@getswapy.com

• Reports

  To report a profile or a chat, use the report option in the app: it reaches us with the context, and you can block the person right away. For something that happened outside the app, write to support.

  support@getswapy.com

• Emergency

  If you or someone else is in danger, get help before contacting us. In Brazil: police, 190; violence against women, 180, every day, any time. In another country, call the local emergency number.

  190180

Swapy is an app by Clientize Tecnologia, Serviços e Pagamentos Ltda., CNPJ 57.317.639/0001-12.

Terms of use (in Portuguese)Privacy policy (in Portuguese)